Have you ordered a Sample?
We highly recommend ordering samples if you have never purchased the product before. The digital images used and colors generated on products are often slightly different than the physical product.
Viewing Products Online
Computer, phone, tablet and TV screens are not all calibrated the same, and color tones on the Internet can be drastically different than what you would see in person or under different lighting conditions.
Matching Colors & Brands
It is highly recommended that you order a sample first, before placing the order for your flooring. After you receive your samples, keep in mind that even the actual sample can have slightly different color variations from the finished product as shown by the manufacturer.
Samples Compared to the Final Product
Samples may vary slightly from the final product and there are also dye lot variances in the material; in which we do not claim responsibility for these differences. If there is a noticeably significant difference between the sample and final product, please contact us as soon as possible, and we will look into the matter further.
Thank you for your understanding. For any questions and concerns, please email email@example.com